Happy Patients.
Higher Payments per Visit.
Easier Payments & Increased Cashflow for
Physical Therapy Practices Begin with PatientPay
Would you implement a solution that will help accelerate check-in processes while increasing payments-per-visit (PPV), boost staff and patient satisfaction, and provide an immediate and significant increase in cash flow? Yes please!
Low Margin and High Competition Got You Feeling the Need to Up Your Game?
Physical Therapy practices using antiquated billing systems routinely experience delayed payments, high administrative costs, billing errors, and compliance risks that are only compounded by the size and scale of the operation. All of this can lead to employee burnt out and patients with a less than stellar experience that can translate into negative word of mouth for your practice.
You deserve a payment solution that aligns with your high quality of care. Modernize your billing and simplify your payment processes to increase cashflow.
The Way Modern PT Billing Is Supposed to Be
Enter PatientPay — the innovating solution designed to transform the billing landscape for Physical Therapy practices. By integrating seamlessly with your existing EMR/Billing System, PatientPay cuts down on payment delays, reduces administrative burdens, and minimizes billing errors. Our platform ensures compliance and simplifies the billing process, directly addressing the root cause for slow or no payments and patient dissatisfaction. With PatientPay, your practice can enjoy enhanced cash flow, happier staff, and a superior patient experience giving your PT practice the working capital and positive reputation it deserves.
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Instant Payment Processing
Accelerate your revenue cycle with immediate payment processing the moment charges are incurred, enhancing cash flow efficiency.
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Mobile-Optimized Payments
Enable patients to make payments directly from their mobile devices, offering unmatched convenience and accessibility.
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Flexible Payment Options
Provide multiple payment methods, including credit cards, HSA/FSA, and digital wallets, to meet diverse patient needs.
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Automated Billing Notifications
Automated notifications keep patients informed about due payments, reducing delays and improving payment rates.
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Reduced Administrative Burden
Minimize staff time spent on billing, allowing more focus on patient care and operational improvements.
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Increased Patient Satisfaction
Enhance the overall patient experience by offering quick, transparent, and easy-to-navigate billing processes that meet the expectations of today's digital consumer.
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No App or Login Required
Enhance convenience with a direct payment method that requires no app downloads or patient logins.
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Seamless System Integration
Effortlessly integrate with existing practice management systems, ensuring a smooth transition and continuity in patient care.
Real Customers. Real Results.
Like any other PT practice using outdated patient billing methods, Integrated Rehab Group (IRG), a mult-facility PT practice based in Seattle, grappled with slow payment processing, administrative burdens, and frequent billing errors—common issues that stifled their growth and frustrated both staff and patients. Eager to improve and expand, IRG knew that the old billing methods were holding them back.
IRG switched to PatientPay and experienced rapid results with a profound impact on their operations. In a mere matter of months, their payment rates soared, and cash collections doubled, allowing them to expand services and open new clinics. IRG was especially impressed by the volume of improvements experienced relative to the minimal effort PatientPay required of them. PatientPay was remarkably simple for staff and patients alike—no login required, just easy payments directly from a text link, which significantly reduced hassle and increased patient satisfaction.
60%
IRG’s Text-to-Pay Rate
IRG significantly outperformed industry standards by achieving a 60% payment rate through text-to-pay with PatientPay. This rate, well above the average of 43%, reflects the effectiveness and user-friendliness of the system, leading to quicker patient payments and enhanced operational efficiency.
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New Clinics Opened
The substantial increase in cash flow facilitated by PatientPay enabled IRG to broaden their reach and impact. In 2023 alone, this financial boost helped them open four new clinics, expanding their services to meet the growing demand for physical therapy in new locations.
2X
Increase in Cash Collections
Since adopting PatientPay, IRG has seen their cash collections double, sustaining this increased revenue over time. This growth has not only stabilized their financial footing but has also empowered them to invest further in patient care and innovative therapies, thus enhancing overall service quality.
Thanks to the extra cash flow from implementing PatientPay, we were able to open four new locations.
Janet Carbary - CFO
How Did PatientPay Enable a Better Experience for IRG’s Patients & Staff?
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Patients just have to click on the secure link in a text to pay. No login. No app download. No problem.
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Staff did not have to field as many patient questions which allowed them to focus effort on value added services like patient education.
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PatientPay integrated with Clinicient, IRG’s existing Practice Management System
Get Started with PatientPay In 3 Simple Steps…
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Step 1 | Seamless Onboarding
Begin with a personalized consultation to understand your specific needs, followed by a seamless integration of PatientPay with your existing systems, ensuring no disruption to your daily operations.
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Step 2 | Training & Enablement
Empower your team with comprehensive training on PatientPay to ensure everyone is proficient and confident in using the system. This phase includes hands-on sessions and resources that enable your staff to leverage all functionalities effectively.
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Step 3 | Immediate Impact
Activate PatientPay and start seeing results immediately. The system is designed for rapid deployment, so you can begin receiving payments within moments of going live, dramatically improving your cash flow from day one.
FAQ’s
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Yes, PatientPay allows patients to pay their bills directly through a text link without the need for logging in or downloading an app. This simplifies the payment process, making it quicker and more convenient for patients.
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PatientPay seamlessly integrates with your current practice management systems, ensuring that your transition is smooth and does not disrupt your existing workflows. This integration allows for real-time updates and efficient billing processes.
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PatientPay helps PT practices enhance cash flow, reduce administrative burdens, and minimize billing errors. Additionally, it improves patient satisfaction by offering an easy and transparent payment process, leading to fewer billing inquiries and higher staff productivity.
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PatientPay adheres to strict industry standards for data security, including HIPAA and PCI compliance. The platform uses advanced encryption methods to protect patient information and transactions, providing peace of mind for both patients and providers.
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PatientPay supports a wide range of payment methods including major credit cards, debit cards, HSA/FSA cards, ACH/eCheck and digital wallets. This flexibility ensures that patients can choose the most convenient option for them.
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Yes, PatientPay simplifies the process of setting up payment plans. Patients can easily create personalized payment schedules that fit their financial needs directly through the platform. This feature not only enhances patient satisfaction by offering flexibility but also improves payment consistency and operational efficiency for PT practices.
Ready to Revolutionize your Patient Financial Experience?
Discover the transformative power of PatientPay for your PT practice. With seamless integration, effortless payments, and immediate improvements in cash flow, see why so many facilities are switching to PatientPay. Don't let outdated processes hold you back—take the first step towards a more efficient and patient-friendly billing system today
